This policy explains how Bushscapes collects, uses and protects personal information when you use this website, send an enquiry, join a mailing list or communicate with us by email, phone or WhatsApp.
Information we collect
We may collect your name, contact details, travel dates, destination preferences, party size, budget range, preferred lodges, dietary or accessibility notes, newsletter preferences and any other details you choose to send us so that we can respond properly.
How we use it
We use personal information to answer enquiries, prepare quotes, check availability, manage bookings, send relevant travel information, improve the website and keep reasonable business records. We do not sell personal information.
Sharing with partners
Where it is necessary to answer an enquiry or arrange travel, we may share relevant details with lodges, travel suppliers, transfer providers, airlines, payment providers and operational partners. They receive only the information needed for that purpose.
Cookies and website data
This website may use cookies, analytics and similar technologies to keep the site working, understand usage and improve the experience. You can manage cookies in your browser settings.
WhatsApp and external links
When you use WhatsApp, email links, social media links or supplier websites, those services may process your information under their own privacy terms. Please review those policies if you use third-party services.
Keeping information safe
We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction.
Retention
We keep personal information only for as long as needed for the purpose it was collected, for legitimate business records, or where South African law requires us to retain it.
Your rights
You may ask to access, correct or delete your personal information, or object to certain processing, subject to applicable law including the Protection of Personal Information Act (POPIA).
Contact
For privacy questions or requests, contact us at info@bushscapes.co.za.